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My Order

Where is my order?

Can I change or cancel my order?

Why was my order cancelled?

Why did I receive a refund?

My discount code did not work

Why are there no updates on my tracking page?


Shipping times

Where do you ship?

How much does shipping cost?

Do you ship to P.O. boxes?

Do you offer tracked shipping?

Do you offer express shipping?

Do I have to be home to receive my order?

Will shipments be forwarded if I move?


I want to return an item.

Do you offer refunds?

Do I have to pay the return shipping fees?

How long does the return process take?

When can I return an item?

I haven't received a refund.

Your Account

What payment methods do you accept?

How can I change my shipping address?

How can I change my contact details?

I don't want to receive promotional materials.


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